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SALES GEEK- TRAINING COURSE BOOKING TERMS AND CONDITIONS. v1.1

These terms and conditions (together with any documents referred to in them) set out the basis on which we supply any of the courses (each a course) listed on our website located at https://www.salesgeek.co.uk/open-courses/ (our site) to you. Please read these terms and conditions carefully before ordering any courses from our site.

You should understand that by ordering any of our courses, you agree to be bound by these terms and conditions.

During the booking process, you will be requested to accept these terms and conditions in order to complete your purchase. If you choose not to accept the terms and conditions, unfortunately you will be unable to purchase courses from us.

Please note that Sales Geek courses are only available to businesses. Our courses are not available to individual consumers.

1. Who we are

We are Sales Geek Ltd a company registered in England and Wales under number 10643449 whose registered office is at C/O PM&M, Greenbank Technology Park, Challenge Way, Blackburn, Lancashire, BB1 5QB. With email address [email protected]; (the Sales Geek/us/we).

2. Your status and obligations

2.1 By placing an order through our site, you warrant that you are a business who has been referred by one of our Named Geeks, so that you or your delegates may attend one of our courses. You also warrant that :
a) you are legally capable of entering into binding contracts;
b) you will cooperate in all matters relating to our delivery of the courses;
c) you will comply with all requirements and instructions when attending our premises or those where the courses are provided; and
d) all information provided to us by you for the purposes of the terms and conditions is complete and accurate.

2.2 You are responsible for ensuring all personnel (delegates) attending the course comply with these terms and conditions and our reasonable instructions, and any failure by them to do so, will be deemed a failure by you.

3. Placing an order

3.1. In order to book a delegate on a course, you must first have been provided with a booking link to our site and referral code from one of our Named Geeks. Please note, you will only be permitted to book a course for which you have been referred and if you book the incorrect course we will let you know and transfer the order to the correct course.

3.2. Once referred to the site, you will be able to book the course (for the number of desired delegates) on the site by accepting these terms and conditions and making payment via our third party payment gateway. Following this, your order will only be accepted if we send you an email confirmation of the order. The order confirmation will also provide further details on the course including further details on the location.. Only once the confirmation email is sent will the order be binding on you and us (a contract will be formed at this time).

3.3. The contract will relate only to those courses and chosen course options which we have confirmed we will provide in the order confirmation.

3.4. Prior to the course start date we or the Named Geek will send you further details on attending the course and requirements on the day.

4. Delivery of the course & attendance

4.1 Our courses are provided by our Named Geeks, who determine as and when to make courses available for booking. Therefore, we make no commitment as to the ongoing availability or regularity of courses.

4.2 All the courses are delivered in person by the Named Geek, at the location specified in the order confirmation, or such other location as may be updated within the same territory of the Named Geek.

4.3 If the course is delivered at a third party event location then you will be responsible for all delegates complying with any attendance requirements of such third party. We exclude responsibility and liability for any act, omission or default of the third party supplier.

4.4 Food and refreshments will only be provided if specified for the booked course, otherwise this will be the responsibility of delegates.

4.5. Delegates must arrange their own transport to the course venue and if applicable arrange for their own accommodation.

4.6 It is the delegates’ responsibility to attend on time and no refunds or discounts will be provided in the event of late or non attendance.

5. Fees and payment

5.1. Course fees will be as quoted on our site (Fees). Fees exclude VAT where appropriate.

5.2. Fees may be changed at any time, but changes will not affect orders already accepted.

5.3. If there has been an error when taking payment or making the booking, and the correct fee for a course is higher than the Fee paid, we will either contact you to see if you want to (i) cancel your order; or (ii) pay the additional amount. Any Fee paid will be refunded to you, but we will have no liability to you beyond the Fee paid. If you have overpaid, we will refund a proportion of the Fee, so that you only pay the correct Fee.

5.4. Bookings will not be confirmed until payment has been received. Payment must be made at the time of booking on the website.

5.5. If any information that you have given to us proves to be incorrect, which has resulted in our not charging you the correct amount, we reserve the right to adjust the total costs to ensure that it is the correct amount for the circumstances.

6. Cancellation, non-attendance, transfers and refunds

Cancellation by us and changes to courses

6.1. We may cancel a course and immediately terminate this contract if: (i)  you are in breach of any of these terms and conditions; or (ii) a petition or a resolution is passed for the winding up of your business or you stop or threaten to stop payment of your debts.

6.2. Whilst every effort is made to avoid changes to the courses we offer, we reserve the right to suspend, reschedule or cancel courses at any time. In such circumstances, we shall use reasonable endeavours to offer an alternative date within 12 months and only where this is not reasonably possible we will offer you a credit or a refund. We will not be liable for any costs or losses arising from cancellation or rescheduling, including without limitation liability travel and accommodation costs or other consequential or indirect losses..
6.3. Certain courses may require a minimum number of delegates. If courses do not reach the minimum number required, we reserve the right to cancel the course and the provisions of clause 6.2 will apply.

6.4. Whilst courses have a designated Named Geek, we reserve the right, in certain circumstances, to change such Named Geeks due to unavailability, illness and/or circumstances outside of our control.

6.5. We reserve the right, without liability or an obligation to refund sums, to exclude you and any delegates from any course after its commencement if in our absolute discretion we consider that you are impeding the provision of the course or other of our activities or your presence is bringing or threatening to bring us into disrepute.

Cancellation or Rescheduling by you

6.6. Once the booking is confirmed you cannot cancel the order or reduce the number of delegates. If you choose to cancel an order, no refund will be payable and we will retain the full Fee amount.

6.7. You may reschedule the course up to 14 days before the course date, but any request after this time will be treated as a cancellation.  Requests to reschedule courses and/or delegates are made in writing to [email protected] or any other email address notified to you).

6.8 Please note that, because courses are delivered by Named Geeks, then any rescheduled course may be with a different Named Geek and at a different location. Alternatively, you may elect a different course by the same Named Geek which is scheduled within 12 months of the original course date, or wait until the same Named Geek delivers the same course again. We make no guarantee as to when the course may be repeated by the same, or other, Named Geek.

Non-attendance

6.9. You remain liable to pay the total Fees for a course if a delegate fails to attend such course and no refund will be payable.

Refunds

6.10 Refunds, if applicable, will be made using the same method of payment as you used for the purchase.

7. Liability

7.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under this contract that is caused by events outside our reasonable control.

7.2. Nothing in this contract will in any way limit our liability for: (i) for death or personal injury caused by our negligence; (ii) for fraud or fraudulent misrepresentation; or (iii) for any other liability to the extent that it may not be excluded or limited as a matter of law.

7.3. We will not be liable under, or in connection with, this contract for: (i) loss of income; (ii) loss of business profits or contracts; (iii) business interruption; (iv) loss of the use of money or anticipated savings; (v) loss or opportunity, goodwill or reputational (vi) loss of, damage to or corruption of data; (vii) any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.

7.4. Our maximum aggregate liability under or in connection with each order/contract, is limited to the total Fees which have been paid, or are payable, for the course in respect of that order.

7.5. The courses are only provided to businesses and not consumers, and the provisions of this clause 6 reflect this. 

8. Intellectual property

8.1. At all times, all intellectual property rights in the training materials provided during the course remain the property of us (materials). No materials may be reproduced, stored in a retrieval system or transmitted in any form without our prior written consent.

8.2. In consideration of receipt by us of the Fees, we grant to you a non- exclusive, non-transferable licence to use the materials for the sole purpose of the course. You may not modify, copy, reproduce, re-publish, sub-licence or distribute in any way any of the materials.

9. Data protection

9.1. We may process your, or your delegates’, personal data in order to book you onto and administer the course. For this purpose, we are the data controller (under the Data Protection Act 2018 and UK GDPR) and will process such personal data in accordance with our Privacy Policy available here.  

9.2 You warrant and undertake that you have all necessary permissions and consents to share personal data of your delegates with us, in order to book them onto the course. 

10. General

10.1. All formal notices given by you to us must be sent by email to [email protected] or by registered post to Sales Geek Limited, 2nd Floor, Geek Bunker, One Cathedral Square, Blackburn BB1 1FB. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee and that a read receipt was received by you.

10.2. This contract between you and us is binding on you and us and on our respective successors and assigns.

10.3. You may not transfer, assign, charge or otherwise dispose of this contract, or any of your rights or obligations arising under it, without our prior written consent.

10.4. We may transfer, assign, charge, sub-contract or otherwise dispose of this contract, or any of our rights or obligations arising under it, at any time during the term of the contract.

10.5. If you breach these terms and conditions and we take no action to enforce our rights in respect of that breach, we will be able to enforce our rights in respect of any other breach of the conditions by you.

10.6. These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

10.7. We each acknowledge that, in entering into this contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such contract except as expressly stated in these
terms and conditions.

10.8. We reserve the right to revise and amend these terms and conditions
from time to time for any reason, including changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities. We will place any updated terms and conditions on our site which will then apply for any future orders.

10.9. These terms and conditions will be governed by English law. Any dispute arising from, or related to, these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.