Terms and Conditions

COURSE BOOKING AND ONLINE TRAINING TERMS AND CONDITIONS 

 

Please read all these terms and conditions. 

As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with.

 

Application 

 

These Terms and Conditions will apply to the purchase of the services by you (the Customer or you).

We are SalesGeek Ltd a company registered in England and Wales under number 10643449 whose registered office is at C/O PM&M, Greenbank Technology Park, Challenge Way, Blackburn, Lancashire, BB1 5QB. With email address accounts@salesgeek.co.uk; (the Supplier or us or we).

These are the terms on which we sell all Services to you. By ordering any of the Services and goods, you agree to be bound by these Terms and Conditions.

 

Interpretation 

Consumer means an individual acting for purposes which are wholly or mainly outside his or her trade, business, craft or profession;

Contract means the legally-binding agreement between you and us for the supply of the Services;

Delivery Location means the Supplier’s premises or other location where the Services are to be supplied, as set out in the Order;

Order means the Customer’s order for the Services from the Supplier as set out in the Customer’s order or in the Customer’s written acceptance of the Supplier’s quotation;

Services means the services (Courses), including any Goods, of the number and description set out in the Order.

 

Services (Course bookings) 

The description of the Course and any Goods is as set out in our website, catalogues, brochures or other form of advertisement.

In the case of Course and any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.

All Courses are subject to availability, we recommend advance booking.

We can make changes to the Courses which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.

SalesGeek will ensure that Health & Safety is adhered to within the workspace, including demonstration of our Fire Procedure at commencement of Course.

Allergies will be respected and adhered to within food preparation.

 

Customer responsibilities 

You must co-operate with us in all matters relating to the Services, provide us and our authorised employees and representatives with access to any premises under your control as required, provide us with all information required to perform the Services and obtain any necessary licences and consents (unless otherwise agreed).

Failure to comply with the above is a Customer default which entitles us to suspend performance of the Services until you remedy it or if you fail to remedy it following our request, we can terminate the Contract with immediate effect on written notice to you.

 

Basis of Sale 

The description of the Services and any Goods in our website, catalogues, brochures or other form of advertisement does not constitute a contractual offer to sell the Services or Goods.

When an Order has been made, we can reject it for any reason, although we will try to tell you the reason without delay.

A Contract will be formed for the Services ordered when payment is made via our website.  If alternative payment is agreed with SalesGeek then a contract is formed once a Service Specification has been signed and dated.

No variation of the Contract, whether about description of the Services, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and the Supplier in writing.

We intend that these Terms and Conditions apply only to a Contract entered into by you as a Consumer where we, the Supplier and you the Customer, enter the Contract at any of the Supplier’s business premises, and where the Contract is not a contract (i) for which an offer was made by the Customer in the Supplier’s and the Customer’s simultaneous physical presence away from those premises, or (ii) made immediately after the Customer was personally and individually addressed in the Supplier’s and the Customer’s simultaneous physical presence away from those premises. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate to you and which might, in some way, be better for you, eg by giving cancellation rights pursuant to consumer protection law. Business premises means immovable retail premises where we carry on business on a permanent basis or, in the case of movable retail premises, on a usual basis.

 

 

Fees and Payment 

The fees (Fees) for the Services, the price of any Goods (if not included in the Fees) and any additional delivery or other charges is that set out in our price list current at the date of the Order or such other price as we may agree in writing. Prices for Services may be calculated on a fixed fee or on monthly fixed contract.

Fees and charges include VAT at the rate applicable at the time of the Order.

Payment for Services must be made upon receipt of booking in advance of delivery. You must pay submitting your credit or debit card details with your order and we can take payment immediately via stripe or otherwise before delivery of the Services.

A VAT invoice can be requested upon receipt by emailing accounts@salesgeek.co.uk, unless specific arrangements have been agreed with Supplier and is included in the Service Specification.

 

 

Delivery 

We will deliver the Services, including any Goods, to the Delivery Location by the time or within the agreed period or, failing any agreement:  in the case of Services, within a reasonable time.

The location and date of the Course will be indicated in the Course details within the website. There will be no provision for accommodation, and refreshments are provided and are part of the Course Fee.  Customers must arrange their own transport to the Course venue and if applicable arrange for their own accommodation, it is the Customers responsibility to attend on time. Any failure under these terms and conditions are solely the Customers responsibility, SalesGeek will not be liable for any loss of expenditure.

Customers must arrive on time to Courses as specified on the website.

In the event of unforeseen circumstances SalesGeek will offer alternative Course dates within 12 months.

 

Duration, termination and suspension 

You have the right to cancel a booking with a full refund within 14 days of booking, after this date SalesGeek are not permitted to refund any Courses only alternative Course credits or course dates within a 12month period will be arranged.

SalesGeek shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, pandemic, the act or omission of government, highway authorities or any telecommunications carrier, operator or administration or other competent authority, or the delay or failure in manufacture, production, or supply by third parties of equipment or services, and the party shall be entitled to a reasonable extension of its obligations after notifying the other party of the nature and extent of such events.  In these events we will endeavour to offer alternative course dates first within 12 months.

Under circumstances beyond a customers’ control, please ensure notice is provided for non-attendance, failure to this and if no contact is made within 24 hours of course delivery then SalesGeek will not provide alternative course dates.

 

Privacy 

Your privacy is critical to us.  At SalesGeek we respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.  You can locate our Privacy and Cookie Policy on our website.  These Terms and Conditions should be read alongside and are in addition to our policies.

For the purposes of these Terms and Conditions:

‘Data Protection Laws’ means any applicable law relating to the processing of Personal Data, including, but not limited to the Directive 95/46/EC (Data Protection Directive) or the GDPR.

‘GDPR’ means the General Data Protection Regulation (EU) 2016/679.

‘Data Controller’, ‘Personal Data’ and ‘Processing’ shall have the same meaning as in the GDPR.

We are a Data Controller of the Personal Data we Process in providing the Services and Goods to you.

Where you supply Personal Data to us so we can provide Services and Goods to you, and we Process that Personal Data in the course of providing the Services and Goods to you, we will comply with our obligations imposed by the Data Protection Laws:

before or at the time of collecting Personal Data, we will identify the purposes for which information is being collected;

we will only Process Personal Data for the purposes identified;

we will respect your rights in relation to your Personal Data; and

we will implement technical and organisational measures to ensure your Personal Data is secure.

For any enquiries or complaints regarding data privacy, you can contact us at the following e-mail address:  accounts@salesgeek.co.uk

 

Intellectual property and acceptable use 

All Content included on the Website, unless uploaded by Users, is the property of SalesGeek Ltd, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of SalesGeek Ltd.

 

Code of Conduct

SalesGeek expect all their staff team to conduct themselves in a professional manner whilst interacting with our Customers. Our Code of Conduct is to treat all Customers with respect and value thoughts and opinions upon the delivery of the Course.

We expect all Customers to show the same gratitude towards the facilitators and their fellow peers at all times.  Unacceptable behaviour, (including bullying, harassment and victimisation), will not be tolerated.  Such behaviour demonstrated by a Customer will be asked to leave the facility immediately.  SalesGeek will not offer an alternative date to attend the Course or provide a refund under such circumstances.

We appreciate that sometimes lateness can happen, however at SalesGeek we would ask all customers to ensure they communicate with us in the event of these circumstances, so we can ensure you are safe.  All forms of communication, such as email and telephone with our facilitators will be provided with course booking information.

 

Liability

We do not exclude liability for: (i) any fraudulent act or omission; or (ii) death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, we are not liable for (i) loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or (ii) loss (eg loss of profit) to your business, trade, craft or profession which would not be suffered by a Consumer – because we believe you are not buying the Services and Goods wholly or mainly for your business, trade, craft or profession.

 

Governing law, jurisdiction and complaints 

The Contract (including any non-contractual matters) is governed by the law of England and Wales.

Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, in the courts of Scotland or Northern Ireland respectively.

We try to avoid any dispute, so we deal with complaints as follows: If a dispute occurs customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days.

 

 

 

 

GENERAL TERMS AND CONDITIONS

  1. Introduction

 These terms and conditions apply between you, the User of this Website (including any sub-domains, unless expressly excluded by their own terms and conditions), and SalesGeek Ltd, the owner and operator of this Website. Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

In these terms and conditions, User or Users means any third party that accesses the Website and is not either (i) employed by SalesGeek Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to SalesGeek Ltd and accessing the Website in connection with the provision of such services.

  1. Intellectual property and acceptable use

 All Content included on the Website, unless uploaded by Users, is the property of SalesGeek Ltd, our affiliates or other relevant third parties. In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users. By continuing to use the Website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights. Nothing on this site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission

You may, for your own personal, non-commercial use only, do the following:

  • retrieve, display and view the Content on a computer screen
  • print one copy of the Content

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of SalesGeek Ltd.

  1. Prohibited use

 You may not use the Website for any of the following purposes:

  • in any way which causes, or may cause, damage to the Website or interferes with any other person’s use or enjoyment of the Website;
  • in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
  • making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.
  1. Subscription

 You must ensure that the details provided by you on subscription for or at any time are correct and complete.

You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

We may suspend or cancel your subscription with immediate effect for any reasonable purposes or if you breach these terms and conditions.

You may cancel your subscription at any time by informing us in writing to the address at the end of these terms and conditions. Cancellation or suspension of your subscription does not affect any statutory rights.

  1. Privacy Policy and Cookies Policy

 Use of the Website is also governed by our Privacy Policy and Cookies Policy, which are incorporated into these terms and conditions by this reference. To view the Privacy Policy and Cookies Policy, please click on the following: Privacy & Cookie Policy

  1. Availability of the Website and disclaimers

 Any online facilities, tools, services or information that SalesGeek Ltd makes available through the Website (the Service) is provided “as is” and on an “as available” basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. SalesGeek Ltd is under no obligation to update information on the Website.

Whilst SalesGeek Ltd uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

SalesGeek Ltd accepts no liability for any disruption or non-availability of the Website.

SalesGeek Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

  1. Limitation of liability

 Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

To the maximum extent permitted by law, SalesGeek Ltd accepts no liability for any of the following:

  • any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
  • loss or corruption of any data, database or software;
  • any special, indirect or consequential loss or damage.
  1. General

 You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

  1. SalesGeek Ltd details

 SalesGeek Ltd is a company incorporated in England and Wales with registered number 10643449 whose registered address is C/O Pm+M Greenbank Technology Park, Challenge Way, Blackburn, Lancashire, United Kingdom, BB1 5QB, and it operates the Website www.salesgeek.co.uk. The registered VAT number is 266603006.

You can contact SalesGeek Ltd by email on accounts@salesgeek.co.uk

 

This policy has been updated February 2019.